Anastasios Makris is an Information Systems & Usability specialist. He holds a BSc in Physics from National and Kapodistrian University of Athens and a MSc in Computer Science from Florida Institute of Technology. He worked for 5 years in the health sector in the U.K. and for 10 years in the Greek industry automation sector (Hercules Cement Corp/Amber SA) as Project Manager before joining the maritime sector in 1993, where he worked as the Information Systems Director for Gourdomichalis Maritime. He has been involved in human computer interface and software usability issues since the mid ‘80s, as a means to improve the quality of software and human productivity. He extensively applied these principles during his career in software development and maintenance as an IT Manager, presented his work and ideas at various maritime conferences and given yearly lectures to students in the Faculty of Communication & Media Studies of the University of Athens on the application of Usability and UX topics to our everyday life. He is a founding founding member and member of the Board of Directors of AMMITEC, a member of the Usability Professionals Association and Hellenic Management Association and founding member and member of the Board of Directors of the ACM Greek Special Interest Group on Computer-Human Interface. Mr. Makris is an adjunct faculty member at Hellenic American University, where he teaches in the BSI program.
Iliana Katsaridou received her Ph.D. in Marketing from the University of Strathclyde Business School, Glasgow, Scotland. She also holds an M.Sc. in Marketing and Communication with New Technologies from the Athens University of Economics, an MBA from the Hellenic Organization of Business Administration, and a Maîtrise in Business Administration from Université Montpellier I, France. Dr. Katsaridou has taught undergraduate and graduate courses in diverse cultural environments and a range of business disciplines, and has contributed to various international research projects. A Research Fellow in Marketing and Sales Management at Vlerick Business School, Belgium, Dr. Katsaridou has also worked in the advertising and hospitality industries.
Her research interests include Services Marketing, Hospitality Marketing, Research Methods, Customer Service, Organizational Behavior.
Gerasimos Kontos received his Ph.D. and MBA from the University of the Aegean. His professional experience spans the lifecycle of Continuous Improvement projects through the application of Lean Thinking and Agile Methodologies, primarily in aviation. As a senior analyst for Continuous Improvement projects for an award-winning European regional airline he was responsible for reviewing and redesigning business processes for the airline and its main ground handling providers. Dr. Kontos is currently working on a research project that explores the educational challenges and managerial implications that aviation employees are facing as a result of Artificial Intelligence disruption. An instructor at Aegean University in project management, new product development and the digital supply chain, Dr. Kontos serves as an adjunct faculty member in the MBA program at Hellenic American University.
Ilias Gravalos received a Diploma in Computer Engineering and Informatics from the University of Patras in 2008, as well as his M.S. and Ph.D. degrees in Computer Science and Engineering in 2011 and 2016, respectively. He has participated in a multitude of EU-funded research projects focusing on computer and system networks (Passive Optical Networks - PON, Internet of Things – IoT) and has contributed to several publications in refereed international journals and conferences. Dr. Gravalos has held faculty positions at the Technological Educational Institute of Western Greece and at the Vocational Training Institute of Patras as Adjunct Assistant Professor. During his career he worked as a software engineer at the Computer Technology Institute and Press "Diophantus", Patras and as a system architect at NOKIA Hellas, Athens. Dr. Gravalos is an adjunct faculty member at Hellenic American University, where he teaches in the MSI program.
Ilias Vongelis holds a B.A. in Economics from AUEB, and an M.A. and Ph.D. in Economics from Concordia University, Canada. Dr. Vongelis has worked as a lecturer in Economics and is a certified Portfolio Manager from the Hellenic Capital Market Committee a certified Trading Representative of the Athens and Cyprus Stock Exchange and a practicing accountant licensed by the Economic Chamber of Greece. He has held prominent positions in the financial sector for over twenty years, serving as General Manager, Deputy Chief Executive and Chief Executive Officer for Solidus Securities AEPEY, a leading retail non-banking investment firm, Chief Financial Officer in a firm devoted to renewable energy sources, and Credit Analyst in the Corporate Banking Division of the Bank of Cyprus. Dr. Vongelis is an adjunct faculty member at Hellenic American University and teaches in the BSBA program.